Relationship Banker Exeter Commons Reading PA

Wells Fargo Bank • Reading, PA

1d • Onsite

About The Position

Wells Fargo is seeking a Relationship Banker to join its National Branch Network, focusing on trusted advice, disciplined growth, and long-term customer relationships. This role serves customers across all segments, including affluent customers, acting as the primary point of contact for everyday banking needs, products, and services through scheduled appointments, lobby engagement, and proactive outreach. Relationship Bankers help customers achieve financial goals through planning, digital engagement, and customized deposit, credit, and investment solutions, while also handling everyday banking activities like opening accounts and service requests. The position emphasizes building credibility and loyalty through discovery conversations and enduring customer partnerships within a collaborative branch environment. Success is driven by strong relationship acumen, proactive customer engagement, and seamless collaboration with partners across Wealth, Home Lending, and Business Banking. Wells Fargo supports professionals aspiring to build a long-term career in financial services, deepen consultative expertise, and assist customers with evolving financial needs. The initial Relationship Banker LP (license pending) role is temporary until licensing and SAFE requirements are met, after which employees transition to the permanent Relationship Banker (SAFE) role and participate in the Branch Network Licensed Banker program if not fully licensed.

Requirements

• 2+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ year of assessing and meeting the needs of customers or helping with issue resolution, demonstrated through work or military experience
• 1+ year of building and maintaining effective relationships with customers and partners
• Ability to work a schedule that will include most Saturdays
• FINRA Series 6, Series 63 (or FINRA recognized equivalents), and State Insurance license(s) which must be active or completed within a designated timeframe
• For any FINRA qualification exams earned after Sept. 30, 2018, the Securities Industry Essentials (SIE) exam is also required
• For the following states where hired, FINRA Series 65 (or equivalent) examination will also be required to be attempted within a specified period of time: AK, AL, CT, DE, HI, IA, ID, IN, KS, MD, MI, MN, MS, MT, NC, ND, NE, NM, OR, SC, SD, TN, TX, UT, VA, WA, WI, and WY. Wyoming allows referral-only licensed bankers to receive the IAR registration without the Series 65/66. Requirements may change based on current state regulations.
• Obtaining and maintaining required FINRA licenses is necessary for continued employment
• Meeting enhanced financial fitness and criminal background standards
• SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date
• Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.

Nice To Haves

• Proven ability to source, acquire, and deepen relationships through proactive outreach and building strong internal partnerships to support the customer experience
• Knowledge of book of business management practices, documentation of planning conversations, and consistent follow-through to drive retention and balanced growth across deposits, lending, and investments
• Experience assessing needs and recommending products and services for consumer and business customers
• Champion digital adoption by educating customers on self-service and mobile banking options to elevate satisfaction, engagement, and service efficiency
• Demonstrated ability to communicate clearly and confidently, listen with empathy, and build credibility and trust with others
• 1+ year of financial services experience in one or a combination of the following: consumer, home lending, business banking, or investments
• Successfully completed Financial Industry Regulatory Authority (FINRA) Series 6 and Series 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration
• State Insurance license(s)

Responsibilities

• Proactively acquire, manage, and grow a portfolio of consumer and business customer relationships
• Lead discovery‑driven conversations to understand customer goals and deliver tailored banking and credit strategies that strengthen relationships, increase retention, and drive balanced growth across deposits, lending, and investments
• Partner with a team of professionals across Wealth, Home Lending, and Business Banking to deliver integrated solutions by coordinating warm introductions, setting clear expectations, and taking personal ownership to convert qualified opportunities into closed outcomes
• Champion digital adoption by educating customers on self-service and mobile banking options to elevate satisfaction, engagement, and service efficiency
• Resolve account inquiries and service requests within authorized limits, documenting actions and setting follow-up plans that reinforce trust and ease
• Demonstrate risk excellence through accurate documentation, sound judgment, timely issue escalation, and adherence to policies and regulations to support strong control outcomes

Benefits

• robust benefits
• competitive compensation
• programs designed to help you find work-life balance and well-being
• rewarded for investing in your community
• celebrated for being your authentic self
• empowered to grow

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees