Relationship Banker

F.N.B. CorporationWaynesburg, PA
Onsite

About The Position

This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market. F.N.B. Corporation (FNB) is a leading diversified financial services company, offering a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.

Requirements

  • High School or GED
  • 0 years of job related experience
  • Excellent customer service skills
  • Excellent communication skills, both written and verbal
  • Excellent organizational, analytical and interpersonal skills
  • Detail-oriented
  • Ability to use a personal computer and job-related software
  • MS Word - Basic Level
  • MS Excel - Intermediate Level
  • MS PowerPoint - Basic Level
  • Experience in a related position.
  • Knowledge of banking policies, procedures consumer products and services.
  • Sales and customer service skills.
  • Nationwide Mortgage Licensing System and Registry Identifier will be required.

Nice To Haves

  • Nationwide Mortgage Licensing System and Registry Identifier preferred

Responsibilities

  • Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
  • Make appropriate recommendations in the selling and cross-selling of Bank products and services.
  • Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
  • Incorporate FNB digital products and services into customer interactions.
  • Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
  • Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
  • Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
  • Performs other related duties and projects as assigned.
  • All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
  • Compliance with regulatory laws and company procedures is a required component of all position descriptions.
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