Relationship Banker - Decatur

HICKORY POINT BANK & TRUST•Decatur, IL

1d•$19 - $23

About The Position

Your next move starts here. If you are looking to launch or advance your career in the financial industry, don't miss this opportunity. At Hickory Point Bank & Trust, you'll work alongside innovative, creative individuals who are empowered to do what’s right for our clients. Join a team that values your potential, supports your development, and invests in your success. Basic Functions: As a Relationship Banker you serve as the primary point of contact for clients, building and maintaining strong relationships to help them achieve their financial goals. Your role is responsible for providing personalized banking solutions, processing transactions, identifying opportunities to match clients with appropriate products and services, and ensuring exceptional customer service. The Relationship Banker works to deepen client relationships while supporting the banking center in meeting service and operational objectives.

Requirements

High School Diploma or GED equivalent
Excellent customer service and communications skills, including oral and written skills
Ability to handle money comfortably
Accuracy and attention to detail
Ability to multi-task
Good listening and problem-solving skills
Confidentiality, high degree of integrity
Willingness to be cross-trained and to accept ongoing projects as necessary
Proficient in Window-based programs
Bending, lifting up to 25lbs, standing

Nice To Haves

Previous banking a plus
Outgoing and enthusiastic personality

Responsibilities

Serves as the primary point of contact for clients, delivering exceptional customer service in every interaction.
Accurately and efficiently process deposits, withdrawals, payments, and other financial transactions.
Assist customers with servicing their relationships, from transactions to complex service needs.
Builds and strengthens client relationships by actively understanding their needs through targeted questioning and market profiling to identify suitable deposit, credit, and investment options to support their financial goals.
Educate clients on bank products and services.
Develop strong partnerships with Ag Services, Financial Advisors, Mortgage Advisors, and Commercial and Treasury Management colleagues to focus on deepening the relationship of current clients and addressing financial needs.
Effectively manage and maintain internal partnerships, recognize cross-referencing potential, and make quality referrals to the proper team.
Serve as the primary new account liaison for the banking center.
Communicate effectively with clients and colleagues through both written and verbal communication.
Engage in conversation to understand issues of varying complexity and take ownership of the resolution.
Become involved within the community through specific organizations and special events.
Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position.