Relationship Banker

Old National Bank • Ann Arbor, MI

409d

About The Position

The Relationship Banker at Old National Bank is responsible for developing and nurturing long-term client relationships by providing personalized financial solutions. This role involves cross-selling banking products, educating clients on digital solutions, and actively participating in community outreach. The Relationship Banker plays a crucial role in achieving sales and service targets while ensuring compliance with banking policies and regulations.

Requirements

• High School Diploma or equivalent required.
• Experience in client service, deposit, and lending preferred.
• Strong communication and active listening skills.
• Ability to collaborate and build trusted relationships with clients and team members.
• Proven track record of achieving sales and service targets.

Nice To Haves

• Experience in retail banking or financial services.
• Knowledge of digital banking solutions and technology.

Responsibilities

• Develop and grow client and prospective client relationships.
• Consult with clients to uncover needs and advise on product and service alternatives.
• Cross-sell products and services and refer to business product partners.
• Maintain contact with the client base through proactive touch points.
• Market a full range of consumer and small business banking services.
• Maintain knowledge of all products and services to fulfill client needs.
• Proactively resolve customer maintenance and client service problems.
• Educate clients on emerging technology and digital solutions.
• Execute all sales, service, and banking transactions accurately and in compliance with regulations.
• Follow fraud prevention procedures and attend training.

Benefits

• Competitive salary and performance bonuses.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Paid time off and holidays.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 10,001+ employees