Relationship Banker Team Lead - Pensacola Main Branch

Regions Financial • Pensacola, FL

395d • $54,000 - $108,160

About The Position

The Relationship Banker - Team Lead at Regions Financial Corporation is responsible for meeting customers' financial needs through personalized service and guidance. This role involves coaching a team of bankers, overseeing branch activities in the absence of the Branch Manager, and driving business development initiatives. The ideal candidate will have a strong background in retail or sales, with a focus on achieving financial goals and fostering customer relationships.

Requirements

• High School Diploma or GED
• Two (2) years of banking, sales, and/or customer service experience
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Nice To Haves

• Bachelor's degree
• Supervisory/management experience

Responsibilities

• Partners with the Branch Manager to guide and direct all branch activities
• Achieves branch targets and goals by proactively identifying customer needs and providing expert level guidance
• Conducts outbound phone calls to expand existing customer relationships and acquire new ones
• Partners with branch leadership on new business development opportunities
• Provides consistent coaching to junior level bankers
• Educates and advises customers on Regions' Consumer and Business products and services
• Educates customers on emerging technology and digital solutions
• Provides a consistent optimal customer experience
• Oversees branch operational and compliance-related tasks
• Resolves escalated issues in the Branch Manager's absence
• Refers customers to an internal team of experts when additional financial goals are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations

Benefits

• Incentive eligibility
• Overtime eligibility under the Fair Labor Standards Act

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED