Relationship Banker II (Greenville SC Main Branch)

Regions Financial • Greenville, SC

404d

About The Position

The Relationship Banker II at Regions Bank is responsible for engaging with customers and prospects to assess their financial needs and provide suitable banking solutions. This role emphasizes proactive customer service, sales, and relationship management, aiming to help customers achieve their financial goals while contributing to the branch's performance targets. Candidates with retail or sales experience are encouraged to apply, as this position offers opportunities for career growth and development.

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Nice To Haves

• Bachelor's degree
• Life Insurance License
• One (1) year of cash-handling, banking, and/or customer service experience

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance about Regions' solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings.
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations.

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED