Relationship Banker II (Centre Branch)

Regions Financial • Centre, AL

394d

About The Position

The Relationship Banker II at Regions Bank is responsible for engaging with customers to assess their financial needs and providing tailored solutions to help them achieve their financial goals. This role emphasizes proactive customer interaction, both in-person and over the phone, and requires a strong focus on sales and service excellence. The position offers opportunities for career growth and development within a supportive team environment.

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Two (2) years of banking, sales, and/or customer service experience
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds
• Life Insurance License

Nice To Haves

• Bachelor's degree

Responsibilities

• Achieves branch targets and goals by proactively identifying customer needs and providing advanced level guidance and perspective about Regions' solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types, annuities, and life insurance
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when additional financial goals and needs are recognized
• Assists with cross training junior level bankers
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED