Relationship Banker I

Central State Bank•Alabaster, AL

50m

About The Position

We are seeking a dedicated and customer-focused Relationship Banker to join our retail team. This role offers an excellent opportunity to provide exceptional service to our customers while developing a comprehensive understanding of banking operations. If you are detail-oriented, personable, and eager to grow within the banking industry, we encourage you to apply. Joining our team means becoming part of a dynamic organization committed to growth, innovation, and community service. We offer ongoing training, career development opportunities, and a supportive work environment where your contributions are valued.

Requirements

High school diploma or equivalent; additional banking or financial certifications are a plus
Previous experience in banking, retail, or customer service preferred
Strong interpersonal and communication skills
Attention to detail and accuracy in handling transactions
Ability to work efficiently in a fast-paced environment
Basic computer skills and familiarity with banking software
Professional appearance and demeanor
Ability to handle sensitive information with discretion

Responsibilities

Process a variety of banking transactions including deposits, withdrawals, transfers, and loan payments accurately and efficiently
Assist customers with account inquiries, product information, and financial services
Open new customer accounts
Identify customer needs and recommend appropriate banking products and services
Maintain knowledge of banking policies, procedures, and compliance regulations
Balance cash drawer daily and ensure all transactions are properly recorded
Promote and cross-sell bank products to enhance customer relationships
Ensure a high level of customer satisfaction through professional and friendly service
Adhere to security and confidentiality policies to protect customer information