Relationship Banker- Float

First Horizon • Lafayette, LA

80d

About The Position

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs moderately complex to complex tasks.

Requirements

• High school diploma or general education degree (GED)
• 2 - 5 years of experience as a Universal Banker or Teller

Responsibilities

• Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
• Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
• Provide personalized financial advice that aligns with clients' short-and-long term goals.
• Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners.
• Conduct regular calls to clients and prospects to offer tailored financial solutions.
• Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.
• Support the teller line to keep the customer wait time to a minimum.
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
• Ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service.
• Assist banking center management with 'on the job training' of new associates.
• Assist with dual control vault responsibilities and audit controls.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
• Perform all other job related duties as assigned.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees