Relationship Banker - Allapattah Financial Center - Spanish Language Required

Bank of America • Miami, FL

397d

About The Position

The Relationship Banker at Bank of America is responsible for engaging clients in the lobby, educating them on self-service banking resources, and assisting with transactions. This role focuses on building relationships with clients to understand their financial needs and connecting them to appropriate solutions. The position emphasizes operational excellence, adherence to regulations, and enhancing the client experience through effective communication and problem-solving skills.

Requirements

• Enthusiastic, highly motivated self-starter with a strong work ethic.
• Ability to collaborate effectively and build strong relationships.
• Passionate about delivering an experience that improves clients' financial lives.
• Confident in identifying solutions for clients based on their needs.
• Effective and confident communicator, comfortable engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Strong critical thinking and problem-solving skills.
• Efficient time and capacity management.
• Flexibility to work weekends and/or extended hours as needed.

Nice To Haves

• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• One year of successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate's Degree.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions through self-service resources.
• Processes cash transactions accurately and efficiently as needed.
• Builds relationships with clients to meet their financial needs.
• Follows established processes and guidelines to ensure compliance with laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.
• Opportunities for learning and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED