Relationship Associate
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About The Position
As a Relationship Associate at AFC (Automotive Finance Corporation), you will play a crucial role in managing accounts and fostering relationships with independent auto dealers. Your primary responsibility will be to provide financing solutions, specifically floorplanning, to help dealers stock their lots with vehicles that meet customer demand. You will be part of a dedicated local team, working collaboratively to drive a positive customer experience and identify growth opportunities within your accounts. This position requires a strong focus on understanding customer needs through the use of customer relationship management (CRM) tools and engaging in performance-related discussions to enhance dealer growth. In this role, you will be expected to manage existing accounts while also seeking new growth opportunities. You will engage with dealers to promote product solutions and campaigns, ensuring that their needs are met effectively. Your ability to analyze data and manage risk on customer accounts will be essential in supporting the success of our dealers. The ideal candidate will have a background in customer-facing roles, with a particular emphasis on sales or sales support, and will possess a keen attention to detail to ensure that all interactions are meaningful and productive. AFC is committed to elevating relationships and providing exceptional service to our customers. As a Relationship Associate, you will embody our core values of integrity, passion, vision, and dedication, ensuring that you connect deeply with our customers and support them through their challenges. Your role will not only involve direct interaction with dealers but also contribute to the overall success of AFC by driving customer satisfaction and loyalty.
