Relationship Advisor

Northern Trust•Phoenix, AZ

53d

About The Position

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Requirements

Knowledge of fiduciary and financial products and services, usually acquired through related work experience, is required to manage client accounts.
Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience is required to service clients.
Knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school is required to administer accounts.
Skills in negotiating, problem solving, delegating, leadership, and sales are necessary to service the client relationship.
Ability to explain difficult or sensitive information; ability to work to build consensus.
College or university degree &/or relevant proven work experience
7-10 years' experience in fiduciary servicing, in personal trust, estate administration or related fields.

Responsibilities

Manages assigned account base of wealth management clients by working with clients and their professional advisors to develop a thorough understanding of the client's needs and goals. Exhibits knowledge of governing documents and account agreements. Exhibits clear knowledge of fiduciary duties, applicable laws and oversight, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles.
Guides client conversations for goals driven wealth management and holistic advice. Provides proactive advice to clients on NT's products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Combines technical knowledge with fact finding and analysis to develop advice-driven solutions for clients. Explains complicated concepts to clients in a thoughtful way using non-technical terminology.
Maintains a working knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement.
Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency. Exhibits excellent time management skills.
Builds and maintains knowledge of NT fiduciary standards and practices, applying fiduciary knowledge and judgment to fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution.
Cultivates relationships with referral sources and centers of influence to build the business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT.
Teaches and mentors less experienced partners. Advises Relationship Advisors on fiduciary issues and serves as a fiduciary resource on relationships managed by Relationship Advisors.
Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements.
Seeks continued development of fiduciary and advisory skills through training and experience.
Exercises judgment based on the analysis of multiple sources of information.
Eligible to serve as LRM in PCA and PCS.