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The Relationship Account Officer (RAO) at Bank of America plays a crucial role within the Practice Solutions Team, working closely with the Regional Business Development Officer (RBDO). This position is responsible for managing the end-to-end process of financial solutions for small business owners, focusing on building and deepening client relationships to help them grow and expand their practices. The RAO is tasked with soliciting new business, designing sales programs, preparing financial packages for underwriting, and ensuring a seamless loan closing process.