Relations Analyst Manager
About The Position
The Relations Analyst Manager leads the development, analysis, and management of stakeholder, partner, or client relationship strategies to enhance engagement, retention, and organizational performance. This role combines relationship management expertise with data-driven analysis to assess trends, identify risks, and recommend strategic improvements. The Relations Analyst Manager supervises analysts or relationship specialists while collaborating with cross-functional teams in a fully remote environment. This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will be rejected.
Requirements
- Bachelors degree in Business Administration, Finance, Communications, Analytics, or related field
- 5–8 years of experience in relationship management, business analytics, or stakeholder engagement
- Prior supervisory or team leadership experience
- Strong analytical and reporting skills
- Proficiency in CRM platforms and data analysis tools
- Excellent communication and presentation skills
- Strong problem-solving and strategic thinking abilities
- Ability to work independently in a remote environment
Nice To Haves
- Masters degree (MBA or related field)
- Experience in B2B, financial services, healthcare, or corporate environments
- Advanced proficiency in Excel, Power BI, Tableau, or similar analytics platforms
- Experience managing cross-functional projects
- Knowledge of compliance and risk management frameworks
Responsibilities
- Oversee relationship management strategies for clients, partners, or stakeholders
- Analyze engagement metrics, satisfaction data, and retention trends
- Develop performance dashboards and executive-level reporting
- Identify risks and opportunities impacting stakeholder relationships
- Lead and mentor a team of analysts or relationship specialists
- Collaborate with marketing, operations, legal, and finance teams
- Implement process improvements to enhance service delivery
- Support contract renewals, escalations, and conflict resolution
- Present findings and strategic recommendations to senior leadership
- Ensure compliance with internal policies and external regulatory standards
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan with employer matching
- Paid time off, paid holidays, and sick leave
- Life, short-term, and long-term disability insurance
- Flexible remote work arrangement
- Professional development and leadership training programs
- Employee wellness and assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
