Reinsurance Operations Manager – International Markets & Retrocession Agreements

Martello Re•City of Hamilton, NC

11d•Hybrid

About The Position

Reinsurance Operations Manager – International Markets & Retrocession Agreements Key Duties and Responsibilities International Treaty Operations Oversee operational execution for non‑U.S. reinsurance treaties, ensuring alignment with local regulatory, reporting, and compliance requirements. Manage treaty lifecycle requirements — cedant onboarding, account setup, transaction processing, data mapping, , and reporting timelines and settlement logistics — for international cedants per contractual requirements. Establish and maintain global treaty playbooks, operational documentation, and reporting templates across international product lines and collateral solutions. Retrocession Operations Management Support the execution and ongoing administration of Martello Re’s retrocession arrangements, including reporting, data exchange, settlements, true‑ups, and counterparty coordination. Collaborate with Risk, Actuarial, Finance and Investments to ensure retrocession activities align with corporate risk appetite and capital strategy. Track and deliver all reporting requirements associated with retrocession agreements across multiple jurisdictions against established KPIs. Process & Controls Design and implement scalable, efficient operational processes tailored to cross‑border regulatory frameworks. Develop and maintain controls that ensure accuracy, transparency, and audit readiness for treaty and retrocession operations. Identify opportunities to enhance global process standardization, automation, and integration. Cross‑Functional and External Coordination Act as a key liaison with international cedants, retrocession partners, custodians, service providers, and internal teams. Facilitate communication of policies, procedures, and expectations related to compliance, operational risk, and regulatory matters. Ensure proactive coordination and timely communication regarding settlement cycles, deadlines, account changes, and transaction requirements. Operational Reporting & Deliverables Co-ordinate and track reporting validations in line with treaty obligations, internal KPIs, and international filing requirements. Support the review, reconciliation, and settlement of international cash flows, reserves, premiums, and claims. Maintain robust data governance and accuracy in operational reporting across all non‑U.S. treaty activities. Strategic Initiatives Contribute to process redesign, system improvements, and transformation projects as the company grows. Serve as a subject matter expert on international reinsurance operational nuances. Participate in initiatives related to expanding Martello Re’s global footprint and enhancing international operational capabilities. Other duties as assigned

Requirements

Bachelor’s degree in Business, Finance, Actuarial Science, or related field; professional designations (FLMI, ARA, CERA) preferred.
6+ years of experience in (re)insurance, retrocession, finance or operations within a life & annuity or asset intensive (re)insurance environment.
Demonstrated understanding of Reinsurance Agreements, structures, operational and stakeholder requirements.
Demonstrated ability to work independently and collaboratively across time zones and cultures.
Strong quantitative and analytical skills with excellent problem‑solving capability.
Exceptional attention to detail and a proactive, solutions‑focused mindset.
Ability to present and communicate complex international treaty requirements clearly and effectively.
Excellent written and verbal communication skills for both technical and non‑technical audiences.
High ethical standards, integrity, and accountability.
Strong project management skills with the ability to manage multiple deadlines across multiple jurisdictions.
Ability to identify operational gaps, prioritize and recommend thoughtful, scalable improvements.
Strong interpersonal skills to collaborate with internal teams and external stakeholders across various countries and cultures.
Proficiency in Microsoft Office Suite (particularly Excel and PowerPoint); experience with reinsurance systems and reporting platforms is a plus.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.

Nice To Haves

Experience in fast‑paced, growth‑oriented or startup environments is highly valued.
professional designations (FLMI, ARA, CERA) preferred.
experience with reinsurance systems and reporting platforms is a plus.

Responsibilities

Oversee operational execution for non‑U.S. reinsurance treaties, ensuring alignment with local regulatory, reporting, and compliance requirements.
Manage treaty lifecycle requirements — cedant onboarding, account setup, transaction processing, data mapping, , and reporting timelines and settlement logistics — for international cedants per contractual requirements.
Establish and maintain global treaty playbooks, operational documentation, and reporting templates across international product lines and collateral solutions.
Support the execution and ongoing administration of Martello Re’s retrocession arrangements, including reporting, data exchange, settlements, true‑ups, and counterparty coordination.
Collaborate with Risk, Actuarial, Finance and Investments to ensure retrocession activities align with corporate risk appetite and capital strategy.
Track and deliver all reporting requirements associated with retrocession agreements across multiple jurisdictions against established KPIs.
Design and implement scalable, efficient operational processes tailored to cross‑border regulatory frameworks.
Develop and maintain controls that ensure accuracy, transparency, and audit readiness for treaty and retrocession operations.
Identify opportunities to enhance global process standardization, automation, and integration.
Act as a key liaison with international cedants, retrocession partners, custodians, service providers, and internal teams.
Facilitate communication of policies, procedures, and expectations related to compliance, operational risk, and regulatory matters.
Ensure proactive coordination and timely communication regarding settlement cycles, deadlines, account changes, and transaction requirements.
Co-ordinate and track reporting validations in line with treaty obligations, internal KPIs, and international filing requirements.
Support the review, reconciliation, and settlement of international cash flows, reserves, premiums, and claims.
Maintain robust data governance and accuracy in operational reporting across all non‑U.S. treaty activities.
Contribute to process redesign, system improvements, and transformation projects as the company grows.
Serve as a subject matter expert on international reinsurance operational nuances.
Participate in initiatives related to expanding Martello Re’s global footprint and enhancing international operational capabilities.
May oversee junior operational staff as team capacity expands.
Contributes to the professional development of team members through coaching, guidance, and performance feedback.