Reimbursement Systems Specialist
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About The Position
Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission at the global leader in implantable hearing devices! The Reimbursement Systems Specialist is responsible for the implementation of SignHEAR powered by DocuSign and Brightree system support which may include but not limited to onboarding management, system maintenance management with both internal and external customers, Brightree and ERP system reconciliation, analyzing and troubleshooting trending issues, escalation triage ensuring customer satisfaction is highest priority, acting as a liaison between cross functional teams and provide an excellent customer and business partner experience.
