Reimbursement Specialist

Midwest Orthopaedics at Rush•Westchester, IL

21h•$23 - $27•Hybrid

About The Position

It’s the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join? We are looking for a Reimbursement Specialist at our Corporate office in Westchester, IL. This position will assist patients, attorney's and insurance companies with account questions and ensure they understand the billing statements and processes while providing the highest level of customer care. The ideal candidate must have excellent interpersonal and communication skills and ability to work independently and as part of a team in a fast-paced environment. This position will be a hybrid role after an approximate two-week in-person training.

Requirements

High school diploma or general education degree (GED)
Minimum of 2 years Accounts Receivable/Collection experience in Medicaid, Workers Compensation, MVA/PI, PPO, self-pay; preferably in an Orthopedic practice

Responsibilities

Answer incoming calls into call center and assist patients/insurance companies with account questions in a courteous and timely manner. Ensure patient/insurance companies understand the billing statements and processes to provide the highest level of customer care.
Facilitate follow-up communications with insurance companies and patients regarding claim/payment status through practice management system and reporting tools.
Document all actions and maintain a permanent record of patient accounts to ensure a sufficient audit trail
Review and adjust balances according to fee schedules and management/MD requests, able to verify that claims have processed correctly by the insurance plan.
Research and obtain necessary documentation for insurance companies to process outstanding claims.
Identify denials and appeal with proper documentation within a timely manner to secure payment.
Answers patients' questions regarding statements and insurance coverage. Telephones or emails payers for follow up on outstanding claims.
Other duties as assigned.

Benefits

Quarterly bonus eligibility.
Medical, Dental and Vision Insurance.
Paid Time Off and Paid Holidays.
Company-paid life and long-term disability insurance.
Voluntary life, AD&D, and short-term disability insurance.
Critical Illness and Accident Insurance.
401(k) Savings Plan.
401(k) Employer Contribution.
Pet Insurance.
Commuter Benefits.
Employee Assistance Program (EAP).
Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
HSA Employer Contribution (when enrolled in a HDHP).
Tuition Reimbursement.
Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.