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Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. This role supports the company in achieving its mission to connect patients, providers, and payors to ensure patients can access outstanding technologies and products. The Reimbursement Specialist verifies patient benefits for incoming insurance verification requests, responds to verification related inquiries, and reports patient coverage based on payer coverage criteria and reimbursement information to the requesting healthcare provider. Additionally, the selected candidate will be responsible to provide outstanding customer service support for all outbound provider communication, inbound calls, and case issues while adhering to company policies, procedures, and compliance directives always. This role will be required to ensure all protected health information (PHI) is handled appropriately within the governing Health Insurance Portability and Accountability Act (HIPAA) guidelines.