Reimbursement Liaison Director - Glaucoma (East)

Glaukos Corporation • Aliso Viejo, CA

429d • $165,900 - $215,700

About The Position

The Reimbursement Liaison Director's primary role is to facilitate the growth of Glaukos products by leading and coaching field-based reimbursement team members. This position focuses on ensuring patient access to Glaukos' sight-saving technologies through comprehensive coding, coverage, and payment education and support for healthcare providers. The director collaborates cross-functionally with various departments to create a unified approach to patient access.

Requirements

• Bachelor's Degree in Science, Business, or Marketing required; Advanced Degree (MPH, MBA, MHA) preferred.
• Minimum of 10 years of direct reimbursement/healthcare policy experience.
• Minimum of 3-5+ years of previous field-based reimbursement team management experience.
• Experience with launching and supporting drug/device combination products.
• Demonstrated subject matter expertise in US Payer/insurance coverage and marketplace.

Nice To Haves

• Previous ophthalmology product/services experience in ASC/MD office.
• Cross-functional team experience in drug/device combination departments.
• Experience in a highly matrixed environment with compliance to corporate, regulatory, and legal guidelines.

Responsibilities

• Lead and mentor a team of field-based Reimbursement Liaisons by establishing clear objectives and performance metrics.
• Establish team SOPs, KPIs, and oversee a structured performance management framework.
• Identify training needs and coordinate development opportunities to enhance team performance in reimbursement practices.
• Ensure compliance with legal, regulatory, and corporate guidelines in all reimbursement activities.
• Monitor and report customer engagement outcomes and reimbursement metrics.
• Conduct performance reviews and provide coaching through ride-alongs and co-travel.
• Proactively identify and report reimbursement trends, engaging the payer team when necessary.
• Maintain expertise in regional and national payer landscapes, including clinical requirements and reimbursement policies.

Benefits

• Health insurance
• 401k
• Paid holidays
• Professional development opportunities
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Social Assistance
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees