Reimbursement Coordinator

Saint Luke's Health System•Kansas City, MO

About The Position

Play a critical role in the financial and administrative side of patient care! M-F 8a-4:30p Be a trusted link between clinical teams, payer and patients! Join a team that values precision, accountability and collaboration! Position involves verifying payor type, eligibility and insurance benefits, as well as estimate completion and money collection over the phone within assigned work queue. Position also involves ensuring payor pre-certification has been obtained and communicated to all appropriate parties and placed on the account for billing purposes with minimal support from a supervisor. Position requires extensive phone and computer work, as well as interaction with patients, payors, schedulers and physicians’ offices. Position requires extensive multitasking while utilizing multiple systems and resources. Able to answer basic insurance questions with minimal support. Demonstrates quality customer service. Participates in timely efficient workflow. In Centralized Patient Access/Scheduling: Achieves quality score for career ladder level I as determined by Patient Access Leadership. Ability to perform Insurance Verification in at least one location. Consistently scores a minimum of 92% on a customer service review. Productivity goals met where applicable. Why Saint Luke’s? We believe in work/life balance. We are dedicated to innovation and always looking for ways to improve. We believe in creating a collaborative environment where all voices are heard. We are here for you and will support you in achieving your goals. Job Requirements Applicable Experience: Job Details Full Time Day (United States of America) The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes Are you interested in staying up to date on openings at Saint Luke’s Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details. Saint Luke’s Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply. http://www.myworkday.com/saintlukes/d/task/1422$1011.htmld

Requirements

extensive phone and computer work
interaction with patients, payors, schedulers and physicians’ offices
extensive multitasking while utilizing multiple systems and resources
Applicable Experience

Responsibilities

verifying payor type, eligibility and insurance benefits
estimate completion and money collection over the phone within assigned work queue
ensuring payor pre-certification has been obtained and communicated to all appropriate parties and placed on the account for billing purposes with minimal support from a supervisor
answer basic insurance questions with minimal support
demonstrates quality customer service
participates in timely efficient workflow
achieves quality score for career ladder level I as determined by Patient Access Leadership
ability to perform Insurance Verification in at least one location
consistently scores a minimum of 92% on a customer service review
productivity goals met where applicable