Reimbursement Coordinator II- Self Pay
About The Position
The Reimbursement Coordinator II will work to ensure timely and accurate disposition on accounts receivables for Shirley Ryan Ability Lab physicians. The Reimbursement Coordinator II will perform functions that assist in reducing the open receivables, including complex billing, collections, appeals and/cash posting, ensuring compliance with insurance payers, SRAlab policies and good customer service to our patients. The Reimbursement Coordinator II will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Reimbursement Coordinator II will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.
Requirements
- Educational level appropriate with what is typically gained through the acquisition of a High School Diploma.
- Minimum 3 years of experience with hospital billing and/or collecting from health insurance carriers.
- Knowledge of governmental billing regulations preferred.
- Previous experience with insurance collections, appeals, follow-up in hospital setting.
- Familiar with UB-04 and HCFA 1500 billing regulations, as appropriate.
- Ability to build relationships with insurance carriers and representatives
- Understands business implications of decisions
- Maintain all production standards as outlined for assigned work
- Ability to keep up to date with insurance billing regulation changes as assigned.
- Ability to quickly learn to bill specific financial classes/Payors as assigned.
- Previous experience with functions and responsibilities associated with coordination of charity preferred
- Excellent verbal and written communication skills.
- Ability to perform basic mathematical functions.
Nice To Haves
- Associates degree preferred.
- Bilingual (Spanish) preferred
Responsibilities
- Process billing and/or authorizations for all financial classes including Commercial, Federal, and State plans, as assigned, ensuring confidentiality of patient billing information and HIPPA compliance.
- Obtain and track claim or authorization status via online portals and via phone.
- Compose and follow up on claim appeals.
- Identify, address, submit or process adjustments, over payments and outstanding balances, as appropriate.
- Review of Insurance Explanation of Benefits to facilitate account resolution.
- Allocate co-insurance and deductible appropriately within the Cerner system, as appropriate.
- Review and address incoming mail correspondence
- May provide assistance and support regarding charity care guidelines to SRA Lab physicians and hospital operational leadership.
- May meet with patients and families as needed regarding financial assistance/charity care program .
- Ensures compliance with insurance payer guidelines.
- Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
Benefits
- Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
