Reimbursement and Market Access Specialist (REMOTE)

Stryker • Lansing, MI

218d • $58,700 - $106,200 • Remote

About The Position

As our Reimbursement and Market Access Specialist, you'll play a key role in ensuring patient access to our innovative IVS products by supporting healthcare providers through the complex reimbursement landscape. You'll be the go-to expert for both internal teams and external customers on coding, coverage, payment, and patient access processes—ensuring successful navigation of the billing, prior authorization, and appeals process.

Requirements

• Bachelor's degree; or associate's degree with 4 years of relevant experience; or a high school degree and 6+ years of related experience.

Nice To Haves

• 1+ year of experience in medical coding, coverage, and reimbursement processes.
• 1+ year of experience working with Medicare, Medicare Advantage, Medigap, and commercial payer policies.
• 1+ year of experience working with prior authorization, denials, and appeals workflows.
• 1+ year of experience reviewing and interpreting operative notes, claims, EOBs, and other clinical documentation.
• Certified Professional Coder (CPC) or Certified Coding Specialist - Physician (CCS-P) strongly preferred.

Responsibilities

• Respond to day-to-day reimbursement inquiries from field sales teams, physicians, ASCs, and hospital providers.
• Provide accurate and timely information via phone, voicemail, email, and our Coding Hotline.
• Research and interpret reimbursement codes and payer policies (CPT, HCPCS, ICD-9/10).
• Support providers and office staff with prior authorizations, denials, and appeals.
• Troubleshoot and resolve reimbursement challenges in collaboration with customers and internal teams.
• Ensure proper documentation and accurate coding to optimize claim success.
• Manage and track inquiries to identify trends and inform strategic improvements.
• Assist in communicating the value of Stryker IVS products to payers and providers.
• Uphold compliance with HIPAA and company guidelines in all communications.
• Contribute to the development of reimbursement tools and resources to support broader strategic goals.

Benefits

• Salary will be between $58,700 - $106,200 plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

What This Job Offers

• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree