Fertility Care Administrative Coordinator - Waltham

IVI America•Waltham, MA

25d•Onsite

About The Position

With more than 150,000 babies born since 1986, Boston IVF | IVIRMA North America is one of the most experienced fertility centers in the world. We proudly offer the most innovative fertility treatments, groundbreaking reproductive technologies – and so much more. We diagnose the most difficult cases. We instill hope. We offer advice and a shoulder to lean on when our patients need it most. Our sole mission is to provide individuals and couples with the best chance for a successful pregnancy – and each day we cherish the bonds we form with our patients. At Boston IVF | IVIRMA North America, we have a deep commitment to diversity, equality, and inclusion. We are dedicated to building a diverse team, fostering an inclusive culture for every employee, and upholding an environment where everyone is treated with compassion and respect. The Coordinator is an advanced administrative support role that plays a key part in the coordination of patient care within the fertility practice. This position is ideal for individuals with prior healthcare experience who are looking to grow into a more specialized coordination role. Working closely with the provider and nursing team, the Fertility Care Coordinator serves as a central point of communication and organization for patient care activities. This role focuses on the clinical administrative aspects of the patient journey, ensuring that documentation, communication, and coordination tasks are completed accurately and efficiently. Rather than providing direct clinical or procedural support, this position is responsible for managing essential administrative functions that support both patients and clinical staff.

Requirements

High school diploma or equivalent required
Prior experience in a healthcare, medical office, or patient coordination setting preferred
Strong organizational skills and attention to detail
Ability to manage sensitive and confidential information with professionalism
Excellent communication and interpersonal skills
Comfortable working in a fast-paced, team-oriented environment

Responsibilities

Coordinate patient documentation, including fertility treatment consents and related forms
Manage and process sensitive paperwork such as FMLA and other medical documentation
Serve as a liaison between patients and clinical staff to support timely and accurate communication
Support the nursing team by managing documentation and administrative workflows
Ensure completeness and accuracy of patient records and required forms
Assist in guiding patients through administrative steps of their care journey