Rehabilitation Support Technician

Lehigh Valley Health Network•Allentown, PA

1d•Onsite

About The Position

The Rehabilitation Support Technician is responsible for clerical duties within the rehabilitation department to support smooth and organized office operations. This includes answering phones, patient check-in, ordering/maintaining office supplies, record keeping, and data entry/maintenance. The individual will also assist the rehab staff in preparing patients and/or the environment of care for therapy sessions. Under the supervision of a licensed therapist, this role assists in safe patient handling. Additionally, the technician is expected to help maintain departmental cleanliness, therapeutic supply inventory, and perform other duties as assigned by licensed therapy staff and/or management. Lehigh Valley Health Network is a nationally recognized health network, ranked among the "Best Hospitals" by U.S. News & World Report and a Magnet(tm) Hospital, committed to teamwork, compassion, and technology to deliver exceptional health care. LVHN is the region’s largest employer and health care provider of choice, with nearly 20,000 health care professionals. It is certified as a Great Place to Work® and values Compassion, Integrity, Collaboration and Excellence.

Requirements

High School Diploma/GED
Less than 1 year experience
Ability to work in a fast-paced environment
Ability to understand and follow instructions
Strong word processing skills
Ability to work under pressure to meet deadlines
Strong customer service orientation
Knowledge of medical terminology
American Heart Association Basic Life Support - State of Pennsylvania Upon Hire

Nice To Haves

Previous healthcare-related experience/training preferred
Meets priorities and handles multiple tasks
Utilizes good judgment in planning work and acting within the limits of standard practice
Data entry and maintenance skills (Excel)

Responsibilities

Perform clerical duties within the rehabilitation department
Answer phones
Perform patient check-in
Order and maintain office supplies
Perform record keeping
Perform data entry and maintenance
Assist the rehab staff in preparation of patients and/or the environment of care for therapy sessions
Assist in safe patient handling under the supervision of a licensed therapist
Help maintain departmental cleanliness
Help maintain therapeutic supply inventory
Assist in transfers and stand by assistance of a licensed therapist during skilled interventions
Assist Physical Therapists, Occupational Therapists, Speech Therapists, and/or Exercise Physiologists by retrieving needed equipment, setting up the environment of care prior to treatments, cleaning equipment, and maintaining department supplies
Transport patients to and from department or room via wheelchair or stretcher
Perform regular sweeps of all patient areas to locate ambulatory assistive devices and returns them to their proper location
Perform other duties as assigned by the licensed therapy staff and/or next level manager