Rehabilitation Services Department Assistant - Full-Time Days FLEX
About The Position
Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. A Rehabilitation Services Department Assistant is responsible for performing clerical duties to support the administrative functions of the Rehabilitation Department. Their job duties include greeting patients and visitors in a friendly manner, scheduling and registering patients, answering the phones, managing voicemail messages, collecting patient co-pays & coinsurances, administering paperwork and chart preparation, assisting with daily clinic cleaning, and other duties and responsibilities as required. The individual in this role must work onsite at various locations as required, and be flexible to work all shifts including opening and closing any of our clinics.
Requirements
- Education: High School Diploma or GED
- Experience: 1 Year of Front office experience preferred
- Strong Oral and Written Communication Skills
- Strong Attention to Detail
- Proficiency with Computers and Data Entry
- Must complete yearly mandatory safety in-services and/or trainings
- Must complete yearly Healthstream e-Learning Courses
- Must adhere to patient safety "Red Rules" and infection prevention policies
- Strong team player willing to learn new skills, and help colleagues when needed
Nice To Haves
- Front office experience in a medical setting preferred
- Understanding of basic medical terminology preferred
Responsibilities
- Serve the patient: new patient registration, scheduling new and recurring patients in current HER. collect applicable co-pays/co-insurance, provide patient evaluation appointment reminder calls, set up patients for recurring appointment reminders
- Ensure clinic operates effectively: opening and closing, phone and voicemail management, operate fax/copier unit, scanner and credit card machines, maintain temperature logs, maintain waiting room cleanliness, clean/sanitize treatment rooms, tables, and equipment and document same, utilize reports to help department and system management with data re: denials, revisits, correct and timely filing, etc.
- Flexible in assuming other appropriate responsibilities not noted above as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
