Rehabilitation Services Coordinator

Allina Health System•Apple Valley, CA

7d•$22 - $29•Onsite

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. The Rehabilitation Services Coordinator is the first point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits.

Requirements

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Nice To Haves

1+ year scheduling experience in a healthcare setting
Experience with EPIC
1+ year in person customer service
Experience working with patients
High school diploma or GED
Customer service experience

Responsibilities

Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.
Enters all scheduling documentation in the electronic medical record.
Registers patients, verifies insurance and obtains prior authorizations as needed.
Creates, deletes and modifys schedule versions and calendars to reflect changes in Therapist schedules.
Arranges interpreter services for patients as needed.
Provides department reception, patient check-in and telephone coverage, routing messages accordingly.
Organizes and maintains department records, manuals and patient education materials.
Participates in completion of patient data reporting requirements and compliance with regulatory standards.
Creates and maintains all training materials for new and current employees.
Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
Maintains governmental payor logs, including faxing.
Updates patient charts.
Assists department with sending email communication related to initial patient assessments.
Analyzes patient records to determine if outside documents are needed.
Contacts document source, obtains records, scans and index into the electronic medical record.
Other duties as assigned.