Rehabilitation Service Aide

Stepping Stones of Rockford • Rockford, IL

9d • Onsite

About The Position

Are you dependable, calm under pressure, and committed to supporting others during critical hours? Join us as a Rehabilitation Services Aide (RSA) and play a vital role in the overnight care and support of adults in our 24-hour supervised housing programs. This is a rewarding opportunity to contribute meaningfully in a stable, team-oriented environment where structure and compassion go hand in hand.
Your Role at a Glance
As an RSA, you'll be the consistent and reassuring presence in our residential sites overnight. While clients rest, you'll ensure a safe, clean, and supportive environment—ready to respond to any issues that arise and maintain detailed documentation that drives quality care.

Requirements

• Minimum age: 21 years.
• High school diploma or GED required.
• Valid driver’s license in good standing and reliable transportation to/from work.
• Strong problem-solving, interpersonal, and crisis de-escalation skills.
• Ability to work independently within structured systems and accept supervision.

Nice To Haves

• Experience with adults or children in service-based settings preferred.

Responsibilities

• Deliver direct care aligned with client treatment plans and maintain accurate, timely service notes in compliance with agency standards.
• Conduct routine safety checks, particularly overnight bed checks, and respond to client concerns, behavioral issues, or crises with sound judgment.
• Develop therapeutic rapport with clients while maintaining professional boundaries.
• Monitor and report physical or behavioral changes, including adverse medication reactions.
• Use emergency systems appropriately, including 911 and the internal on-call structure.
• Maintain orderly and clean shared spaces in the facility to promote safety and comfort.
• Participate in staff meetings, required trainings, and interdisciplinary communication.
• Log all significant events or observations using shift reports, communication logs, or incident reports.
• Monitor client self-administration of medications per policy, maintain the medication cart, and report errors when necessary.
• Observe and follow infection control practices and support general site maintenance protocols.
• Uphold all client rights and confidentiality standards as outlined by HIPAA, the Mental Health Code, and agency policies.

Benefits

• 19 Days of Paid Time Off (PTO) annually, ensuring you have time to recharge
• Comprehensive Prescription, Medical, Dental, and Vision Insurance – eligibility begins after 30 days of employment
• Aflac Supplemental Insurance options to enhance your coverage
• Short-Term and Long-Term Disability Insurance – effective after 30 days
• 401(k) Retirement Plan with a 3% Employer Match after one year of service
• Ongoing training and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED