Rehabilitation Secretary, 40 Hours, Days
About The Position
Under the supervision of the Rehabilitation Manager, provides direct office duties as well as other related functions in support of the Rehab Services Department. Performs independently within the scope of departmental policies. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Requirements
- High School diploma/GED
- Complete clerical tasks to include answering the phone, registering and scheduling patients, verification of insurance coverage and/or authorization and collecting copayments.
- Excellent written and verbal communication skills
- Knowledge of computer/windows application required
- Ability to work with minimal supervision in fast-paced setting, collaborating with peers to produce optimum results.
- Assist therapists when needed with patient care and complete daily tasks to include but not limited to preparing/cleaning treatment areas.
Nice To Haves
- Experience in a hospital or health care setting
- Epic knowledge
Responsibilities
- Coordinates all clerical and scheduling functions for the Rehab Services Department.
- Receives and greets all patients reporting for Rehab Services and notifies the appropriate therapist of the patient’s arrival.
- Books patients for initial evaluations as well as follow up appointments per therapists’ instructions.
- Registers all patients via electronic medical record system in a timely manner by obtaining appropriate demographic and financial information, verifying insurance coverage, benefits and co-pay information.
- Assists in maintaining an orderly inventory and in arranging for the purchase of needed office supplies.
- Provides assistance to rehab aide and therapists as needed.
- Participates in peer reviews as assigned by Rehab Manager.
- Complies with established departmental policies, procedures and objectives.
- Attends variety of meetings, conferences, seminars as required or directed.
- Demonstrates use of Quality Improvement in daily operations.
- Complies with all health and safety regulations and requirements.
- Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
- Maintains, regular, reliable, and predictable attendance.
- Performs other similar and related duties as required or directed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
