Rehabilitation Scheduling Associate - Outpatient (Per Diem, Day Shift)

Adventist Health • Los Angeles, CA

1d • Onsite

About The Position

Centered in the heart of Boyle Heights, Adventist Health White Memorial is one
of the area's leading healthcare providers since 1913. We are comprised of a
353-bed hospital, three medical office buildings, residency programs,
comprehensive cancer care and a vast scope of services located in the Los
Angeles area. In 2019, Adventist Health White Memorial was recognized with the
Malcolm Baldrige National Quality Award, the nation's highest presidential honor
for performance excellence. We are proud to promote wellness in the community at
the local farmers market and through our community resource center with services
for seniors and Spanish-speakers. Los Angeles is known for its art, rich
culture, numerous sports teams and world-renowned dining. There is something for
everyone in this culturally diverse city.

Job Summary:

Schedules patients and performs other functions, while providing quality
customer service.

Nice To Haves

• High School Education/GED or equivalent
• Associate’s/Technical Degree or equivalent combination of education/related experience

Responsibilities

• Schedules patients and responds to patient/therapist requests. Maintains patient schedules and obtains pertinent information, while verifying accuracy, recording in appropriate scheduling screens, confirming appointments and following authorization procedures. Follows up on cancellations and no-shows.
• Provides quality customer service. Provides professional customer service in challenging situations.
• Maintains and organizes information systematically for easy retrieval.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees