Rehabilitation Manager - Cardiopulmonary

Duke Careers • Durham, NC

99d

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Requirements

• Graduate from an accredited Bachelor's program in Occupational Therapy, Physical Therapy, Speech Pathology, or Audiology.
• 4 years relevant clinical experience and 5 years leadership experience for Bachelor's Degree holders.
• 4 years relevant clinical experience and 4 years leadership experience for Master's Degree holders.
• 4 years relevant clinical experience and 3 years leadership experience for Doctoral Degree holders.
• Current North Carolina licensure and any applicable certification/registry to practice Occupational Therapy, Physical Therapy, Speech Pathology, or Audiology.

Nice To Haves

• A background in Physical Therapy is preferred due to the clinical and operational nature of the role within Cardiopulmonary Rehabilitation.

Responsibilities

• Manage and supervise delivery of patient care for Cardiac Rehab and Pulmonary Rehab programs.
• Ensure compliance with clinical patient care standards, regulatory requirements, and established policies and procedures.
• Assess clinical needs based on customer feedback (e.g., physicians, patients) and develop programs to meet those needs.
• Manage outpatient CP Rehab operations, including program development, liaison with CR/PR medical directors and referring providers, budget management, and volume growth.
• Participate in development of strategic planning, program development, and operational plans for clinical areas.
• Manage an interdisciplinary team including Exercise Physiologists, Registered Nurses, Physical Therapists, Physical Therapist Assistants, Respiratory Therapists, Registered Dietician, and Licensed Clinical Mental Health Counselor.
• Support and mentor CR/PR/PT team supervisors.
• Promote a professional clinical model encouraging staff participation in developing clinical standards.
• Foster collaboration, collegiality, and use of current trends/data in clinical and administrative practice.
• Communicate department and organizational mission clearly.
• Serve as a voice for therapy staff to administration and leadership.
• Advocate for staff and patients to ensure optimal care.
• Serve as a professional role model and mentor.
• Respond positively to change and support colleagues through transitions.
• Act as a change agent to facilitate communication and alignment with organizational mission.
• Ensure a unit-based workforce that values and reflects diversity.
• Maintain required records, reports, and statistics.
• Ensure compliance with hospital policies, procedures, objectives, quality control, PI, safety, environmental, and infection control.
• Communicate requirements to staff and hold them accountable.
• Coordinate development, implementation, and evaluation of policies to improve operational efficiency.
• Coordinate QC/PI activities with appropriate staff.
• Oversee hiring, performance appraisals, disciplinary actions, terminations, and related activities.
• Plan, schedule, and organize work for the team.
• Ensure proper distribution and delegation of assignments.
• Efficiently utilize personnel, space, and facilities.
• Maintain accountability for inventory, equipment, and supplies.
• Ensure effective and efficient operation of clinical areas and staff.
• Ensure orders, treatments, plans of care, and clinical pathways support patient care and recovery.
• Ensure complete and accurate documentation of patient care.
• Collaborate with Associate Chief Nursing Officer to determine fiscal requirements.
• Prepare budgetary recommendations.
• Monitor resource utilization and determine appropriateness.
• Develop action plans with ACNO to ensure budget/resource efficiency and patient satisfaction.
• Communicate potential equipment or supply issues to support teams.
• Review and follow up on SRSs related to teams or patients in conjunction with Director of Rehabilitative Services.
• Ensure staff completes proper documentation for billing and payment collection.
• Collaborate with PRMO staff to resolve and improve billing and collection processes.
• Perform other related duties incidental to the work described herein.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees