Rehabilitation Counselor

Maryland Wellness•Baltimore, MD

About The Position

The Rehabilitation Counselor (RC) is responsible for organizing services and support to facilitate a client’s recovery and achievement of life goals to improve functioning in the home, school or workplace, and community. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet with clients regularly and consistently to work on client goals (six times a month for adults, four times a month for minors). Develop and implement Individual Rehabilitation Plans (IRPs) with clients to outline goals for recovery. Develop and implement initial, monthly, and annual individualized rehabilitation assessments to evaluate client needs and progress. Conduct regular in-home or community based client visits to provide individualized case management, counseling, coaching, and skills training as needed. Link clients to government and community resources as needed, and assist in clients obtaining those resources. Ensure client maintenance of physical and mental health and well-being. Support client cooperation with treatment recommendations from other providers (therapy, medication management, medical appointments, etc.), and maintain communication with those providers. Provide and/or coordinate transportation to and from scheduled appointments. Complete all documentation including but not limited to, notes, monthly progress summaries, and quarterly IRP reviews, in a timely and accurate fashion. Report regularly to the immediate supervisor, and engage in supervision and training. Ensure compliance with all agency policies and procedures and state regulations governing the provision of Psychiatric Rehabilitation Services. Communicate regularly and consistently with staff members, affiliate organizations, referring clinicians, and community partners regarding scheduling, documentation, and client care to ensure coordinated and high-quality service delivery. Maintain scheduled client appointments based on an agreed-upon schedule. Responsible for promptly notifying all appropriate clinical team members, contacting 911 in the event of an emergency, and completing an incident report within 24 hours of being notified. Be a positive representative of the organization by upholding standard messaging and its brand to clients, internal and external providers, referring partners, community affiliates, and any other external third party. Attend scheduled meetings and training on-time as assigned; or make efforts to communicate any tardiness or absenteeism. Such meetings include (but are not limited to): Monthly - ALL Staff meeting Monthly PRP program meeting Assigned trainings or forums Clinical Supervisions Check-ins with supervisors and management Appointments with clients, providers, or external partners Court Sessions Use of Company Systems and Tools Employees are expected to utilize company-provided tools and systems for all work-related documentation and communication. This includes consistent use of Dialpad for calls, messaging, and related communication, as well as approved platforms for documentation and recordkeeping. Adhering to these systems ensures compliance, security, and continuity of information across the organization.

Requirements

Ability to strategically, logically, and realistically analyze, evaluate and develop solutions for client’s rehabilitation needs.
Excellent interpersonal skills with the ability to effectively build relationships with individuals of all ages, ethnicity, education, and work experience.
Understands and maintains confidentiality and all regulations regarding HIPAA and 42 CFR Part 2.
Exhibits professionalism and a friendly demeanor, and is a positive representative of the company over the phone and in person
Solid written and verbal communication skills.
Comfort with computers and technology as needed to input clinical documentation.
Strong organizational skills to manage multiple clients and scheduling.
Reliable, ethical, and honest work ethic.
High School Degree or equivalent required.
40-60 hours of PRP training before independently providing services.
Driver's License
CPR and First Aid Certified
DLA-20 Certification (Must obtain within first 60 days of hire)

Nice To Haves

Bachelor degree in Social Work, Education, Human Services, or a related field preferred.
Minimum of one year experience in this type of service (PRP) or experience in the mental health field preferred.

Responsibilities

Meet with clients regularly and consistently to work on client goals (six times a month for adults, four times a month for minors).
Develop and implement Individual Rehabilitation Plans (IRPs) with clients to outline goals for recovery.
Develop and implement initial, monthly, and annual individualized rehabilitation assessments to evaluate client needs and progress.
Conduct regular in-home or community based client visits to provide individualized case management, counseling, coaching, and skills training as needed.
Link clients to government and community resources as needed, and assist in clients obtaining those resources.
Ensure client maintenance of physical and mental health and well-being.
Support client cooperation with treatment recommendations from other providers (therapy, medication management, medical appointments, etc.), and maintain communication with those providers.
Provide and/or coordinate transportation to and from scheduled appointments.
Complete all documentation including but not limited to, notes, monthly progress summaries, and quarterly IRP reviews, in a timely and accurate fashion.
Report regularly to the immediate supervisor, and engage in supervision and training.
Ensure compliance with all agency policies and procedures and state regulations governing the provision of Psychiatric Rehabilitation Services.
Communicate regularly and consistently with staff members, affiliate organizations, referring clinicians, and community partners regarding scheduling, documentation, and client care to ensure coordinated and high-quality service delivery.
Maintain scheduled client appointments based on an agreed-upon schedule.
Responsible for promptly notifying all appropriate clinical team members, contacting 911 in the event of an emergency, and completing an incident report within 24 hours of being notified.
Be a positive representative of the organization by upholding standard messaging and its brand to clients, internal and external providers, referring partners, community affiliates, and any other external third party.
Attend scheduled meetings and training on-time as assigned; or make efforts to communicate any tardiness or absenteeism.
Use of Company Systems and Tools Employees are expected to utilize company-provided tools and systems for all work-related documentation and communication. This includes consistent use of Dialpad for calls, messaging, and related communication, as well as approved platforms for documentation and recordkeeping. Adhering to these systems ensures compliance, security, and continuity of information across the organization.