Rehabilitation Counselor Supervisor

State of North Carolina

2d • Hybrid

About The Position

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. The Counselor in Charge is based in the Wilmington Unit Office and is responsible for providing vocational rehabilitation services to eligible individuals with mental health and/or substance use disabilities, supporting them in achieving and maintaining competitive employment. The role manages a high volume of monthly referrals and delivers services in accordance with State, Federal, and Agency policies and guidelines. The incumbent exercises independent judgment in casework decisions, except in instances requiring approval by the Unit Manager, Chief of Policy, or other designated authority. This position also provides guidance and instruction to assigned counselors on casework issues, reviews and approves casework for designated Rehabilitation Counselor I staff, and monitors assigned caseloads for outcome goals, budgets, and overall program management. Caseload assignments for casework approval are determined by the Unit Manager based on unit needs. The selected applicant will be responsible for designing and implementing comprehensive vocational rehabilitation plans for persons with disabilities. This includes evaluating diagnostic information to determine eligibility and necessary services, developing individualized service plans in collaboration with consumers, providing supportive counseling, monitoring progress, and coordinating with community partners to enhance employment opportunities for individuals with disabilities.

Requirements

• Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor; OR
• Current certification as a Certified Rehabilitation Counselor by the Commission of Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor; OR an equivalent combination of education and experience.
• Successful completion of the agency requirements for independent counselor status.

Nice To Haves

• Knowledge of casework methodology and techniques of rehabilitation counseling
• Knowledge in communicating casework policies and procedures to staff.
• Knowledge of how to build relationships with consumers, family members, and/or various professional and specialty services involved in the rehabilitation process.

Responsibilities

• providing vocational rehabilitation services to eligible individuals with mental health and/or substance use disabilities, supporting them in achieving and maintaining competitive employment
• managing a high volume of monthly referrals and delivers services in accordance with State, Federal, and Agency policies and guidelines
• exercising independent judgment in casework decisions, except in instances requiring approval by the Unit Manager, Chief of Policy, or other designated authority
• providing guidance and instruction to assigned counselors on casework issues
• reviewing and approving casework for designated Rehabilitation Counselor I staff
• monitoring assigned caseloads for outcome goals, budgets, and overall program management
• designing and implementing comprehensive vocational rehabilitation plans for persons with disabilities
• evaluating diagnostic information to determine eligibility and necessary services
• developing individualized service plans in collaboration with consumers
• providing supportive counseling
• monitoring progress
• coordinating with community partners to enhance employment opportunities for individuals with disabilities

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees