Rehabilitation Casework Technician

State of North Carolina

4d

About The Position

The Rehabilitation Casework Technician position is located in Wake County, Raleigh unit. The primary purpose of the position is to provide casework support to the Independent Living Rehabilitation Counselor serving Wake and Johnston counties. The major duties include support for caseload as well as providing support in all aspects of office needs. The position requires a wide range of knowledge regarding community resources and local employers as well as the ability to communicate with individuals from diverse backgrounds. Job responsibilities include the following: Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation services Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process. Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant Monitor the consumer's progress throughout the service delivery process Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed Document service delivery and case progress in the case management system as required by agency policy

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or Equivalent combination of education and experience.

Nice To Haves

• Knowledge regarding community resources and local employer
• Ability to communicate with individuals from diverse backgrounds.

Responsibilities

• Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation services
• Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process.
• Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant
• Monitor the consumer's progress throughout the service delivery process
• Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed
• Document service delivery and case progress in the case management system as required by agency policy

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees