About The Position

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Schedules all procedures performed in the outpatient department of rehabilitation, coordinates, and performs administrative function of the department and other assigned special projects.

Requirements

  • High school graduate or equivalent.
  • BLS certification within 30 days of hire date.
  • Three (3) years of recent experience in a physician/medical office—scheduling, registration, business office functions.

Nice To Haves

  • Degree from an accredited university in accounting or business-related field.
  • Medical coding certification.

Responsibilities

  • Schedules appointments and meetings for assigned manager, director or executive.
  • Maintains calendar for assigned manager, director, executive or other support department staff.
  • Schedules all procedures performed in the outpatient rehab office.
  • Makes contact with insurance providers to obtain authorization for patient therapy.
  • Ensures patient registration, billing and other applications are coordinated according to procedure.
  • Obtains and scans patient’s insurance/medical cards and driver’s license into the registration system.
  • Coordinates and assists in the completion of all activities relating to the patient’s finances.
  • Facilitates the collection and distribution of information and to expedite a smooth and timely billing and collection process.
  • Verifies insurance. Validates pre-cert/pre-auth information after completion of insurance verification and record results in the system.
  • Acts as department resource by being of assistance and providing reassurance to patients and patient’s families.
  • Documents and reports malfunctioning equipment immediately to appropriate management staff.
  • Answers telephone, receives and delivers messages via electronic e-mail, fax, phone or fax.
  • Completes supply ordering accurately and in a timely manner, following up on backorders as needed.
  • Assists therapists as needed during patient sessions.
  • Ensures the front office is manned effectively at all times.
  • Complete Medicare Secondary Payer forms, medical necessity screening and verifies applicable payer and service.
  • Follows up on accounts as directed.
  • Follows established computer downtime procedures.
  • Performs quality and compliance audits as directed.
  • Reviews monthly denial report and resolves any insurance discrepancies in a timely manner.

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What This Job Offers

Job Type

Full-time

Education Level

High school or GED

Number of Employees

101-250 employees

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