Interacts with patients, staff and other departments in a caring and courteous manner. Collaborates with all members of the interprofessional care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Functions as a team member, responding willingly and positively to colleagues’ needs for assistance and partnership. Promotes a positive work environment with the interprofessional care team. Problem-solves, assists other techs. Contributes towards improvement of department score in employee satisfaction, i.e., peer-to-peer accountability. Under supervision, assists with delegated treatment plan activities, i.e. patient mobility, assist patient in practicing exercises or functional activities, transport patients, equipment inspection and maintenance, supply procurement, and variety of basic office functions. Assists and provides information related to re-enforcing safety awareness and home exercise program for patients. Prepares work areas and equipment such as but not limited to: cleaning/disinfecting, gathering equipment, materials, and supplies to the appropriate work areas. Contributes towards improving department score for patient satisfaction. Collaborates and communicates with the healthcare team patient’s response to delegated activities. Gathers patient information prior to assign patient’s treatment session. Identifies opportunities for process improvement providing recommendations impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team. Contributes to meeting department and hospital targets for quality and safety. Uses resources efficiently to maximize utilization of time and equipment. Meets labor productivity standards, by effectively managing established daily responsibilities and assignments. Assists on gathering data for quality improvement projects, daily charge reconciliation for productivity and inventory of supplies in the department. May, if requested, maintain accurate and complete documentation of patient care procedures performed. Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize tasks for self. Participates in department projects and hospital committees. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Fosters a positive and constructive patient care environment by engaging co-workers in learning opportunities that are valuable and in alignment with department objectives. Offers innovative solutions through participation in performance improvement projects and department shared governance activities. Completes and updates My Development plan on an on-going basis, including the development of advanced skills.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees