Rehab Service Tech
About The Position
Rehab Service Tech Report to: Director of Rehab Classification: Full-Time, Non-Exempt Job Description: Equipment Setup & Maintenance Assemble or modify rehab equipment based on client assessments Inspect equipment for safety and function Perform basic troubleshooting and repairs of custom powerchairs and custom manual wheelchairs in-shop or in the field Coordinate equipment returns, demos, and loaners Maintain accurate documentation (serial numbers, service dates, etc.) Delivery & Client Support Deliver and set up custom powerchairs, custom manual wheelchairs, and other custom equipment in patient homes Provide basic instruction on equipment use Assess patient homes for safety and equipment compatibility Communicate client needs or changes in condition to the team Warehouse & Inventory Receive and stock new equipment Clean, stage, and organize items per company standards Report shipment damages or shortages Maintain accurate inventory records Repair & Troubleshooting Diagnose and repair damaged or malfunctioning custom rehab equipment Modify existing equipment per client requirements Use test equipment such as digital multimeters Prepare repair quotes and warranty paperwork as needed Quality Assurance Ensure all equipment is cleaned, safe, and operational before delivery Maintain proper documentation for all rental and repaired equipment Keep updated files for equipment manuals and service logs Physical Requirements Must be able to lift up to 300 lbs (with or without assistance) Frequent standing, bending, and reaching Able to operate delivery vehicles safely Qualifications
Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in custom mobility equipment repair and electronics on motorized wheelchairs
- Experience with warehouse or delivery operations
- Understanding of custom rehab equipment
- Valid driver's license with clean driving record
Responsibilities
- Assemble or modify rehab equipment based on client assessments
- Inspect equipment for safety and function
- Perform basic troubleshooting and repairs of custom powerchairs and custom manual wheelchairs in-shop or in the field
- Coordinate equipment returns, demos, and loaners
- Maintain accurate documentation (serial numbers, service dates, etc.)
- Deliver and set up custom powerchairs, custom manual wheelchairs, and other custom equipment in patient homes
- Provide basic instruction on equipment use
- Assess patient homes for safety and equipment compatibility
- Communicate client needs or changes in condition to the team
- Receive and stock new equipment
- Clean, stage, and organize items per company standards
- Report shipment damages or shortages
- Maintain accurate inventory records
- Diagnose and repair damaged or malfunctioning custom rehab equipment
- Modify existing equipment per client requirements
- Use test equipment such as digital multimeters
- Prepare repair quotes and warranty paperwork as needed
- Ensure all equipment is cleaned, safe, and operational before delivery
- Maintain proper documentation for all rental and repaired equipment
- Keep updated files for equipment manuals and service logs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
