Rehab Scheduler - Connersville

Reid Health • Connersville, IN

1d • Onsite

About The Position

This position is responsible for all scheduling functions related to rehab services: Evaluations, Progress Updates, and on-going treatments. The position will work closely with management and the clinical staff to optimize patient care and efficient operations.

Requirements

• High school diploma or equivalent
• Previous computer experience

Nice To Haves

• Preferred six months of medical-related office experience

Responsibilities

• Answers incoming phone calls, schedules patient appointments, or transfers caller as appropriate according to established guidelines by department management.
• Schedules and/or documents phone encounters for open scheduling inquiries.
• Maintains all office appointment schedules by scheduling patients based on convenience of patient, urgency, POC, and time required (including assessment and ongoing treatment).
• Manages Epic waitlist functions and schedules POP list visits.
• Works assigned work queues in Epic.
• Works with management to edit ongoing treatment schedules to open new eval/treatment slots.
• Cancels and reschedules appointments.
• Audits/manages patient attendance procedures/processes and notifies management of noncompliance.
• Reschedules patients when needed for provider call-ins, emergencies, or approved provider time off.
• Completes order transcribing for outside referrals.
• Manages contract/agency therapist schedules.
• Schedules/reschedules patients for new therapists or departing therapists.
• Blocks therapists’ schedules as needed per department policy.
• May cover Office Assistant duties as assigned at smaller clinic locations.
• May cover Rehab Tech duties as assigned at smaller clinic locations.
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Benefits

• Daycare
• Doordash
• Daily Pay
• therapy dogs
• massages
• Forbes rated Best Places to Work 2022
• Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Reid Health. Therefore, Reid Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, gender identity, veteran or military status, genetic information, or any other factor protected by law. This applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
• Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health.
• Please be aware: Across the country there has been an increase in job offer scams. Reid Health has taken measures to protect ourselves from this. Our hiring practices do require face to face interviews and on-site visits prior to offers of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED