Rehab Admissions Liaison PRN

Inova Health System • Fairfax, VA

8h • Onsite

About The Position

Inova Fairfax Hospital - Rehabilitation Therapy is looking for a dedicated Rehab
Admissions Liaison to join the team. This role will be a PRN position with
covering at multiple locations on-site at Inova hospitals. Hours are typically
between 8:30am - 5:00pm.  Days vary with weekend coverage once per month. 
Weekend coverage may be remote.

Inova is consistently ranked a national healthcare leader in safety, quality and
patient experience. We are also proud to be consistently recognized as a top
employer in both the D.C. metro area and the nation.

Requirements

• Education: Bachelor’s Degree in Nursing, Physical, Occupational or Speech Therapy
• Licensure: Must be licensed in Virginia in one of the following: Registered Nurse or Physical Therapist or Occupational Therapist or Speech Language Pathologist.
• Experience: 2 years of clinical experience in an acute rehab, acute care or case management setting

Responsibilities

• Builds close relationships with assigned hospital discharge planners, payer contacts, and Physicians through routine contact as determined by the volume of referrals. Identifies issues/needs and works to resolve them. Anticipates problems with potential referral sources and offers solutions.
• Follows-up promptly when customer needs are not met and problems occur. Contacts customers within 24 hours with problem resolutions. Solicits feedback from top referrals. Tracks and uses data from direct contacts, internal feedback or surveys conducted to identify and address issues per discussions with coordinators and directors.
• Makes five marketing/referral development calls/visits per week. Schedules quarterly contact with low-volume referral sources. Identifies sources for increased referrals in assigned geographic regions per discussions with coordinators.
• Responds to voicemail messages within one hour during business days or by 8:30 a.m. the next business day if messages are received after hours of operation. Responds to pages immediately or as soon as safe to do so if driving.
• Communicates referral decisions clearly by including reasons for decisions if admissions are denied/deferred or if timeframes for delays and requirements are needed to finalize decisions (e.g. MD consult, payer clarification, unresolved medical issues, etc.)

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

What This Job Offers

• Career Level: Mid Level