Regulatory Specialist

Commonwealth of Massachusetts • Boston, MA

8d

About The Position

Reviews complaints, reports, documents and other pertinent information received from the public, agency personnel, and industry officials concerning alleged violations of law, rules, regulations to determine appropriateness of the complaint, appropriate action to be taken and/r referral to an appropriate agency. Maintain liaison with other agency personnel in order to provide information concerning and encourage compliance with relevant laws, rules, and regulations and to respond to all inquiries in order to provide information concerning agency policies and procedures. Obtain evidence and establish facts concerning complaints and alleged noncompliance with laws, rules, regulations by interviewing individuals, conducting on-site inspections for compliance and validity of complaints, and to prepare evidence or documentation for appropriate action. Conducts investigations on such matters carriers operating without a proper tariff, carriers providing services or charging rates not reflected in their tariff, and carriers not comply with Department policies and/or recommend corrective action. Make recommendations concerning policies and procedures governing agency activities and on such matters as ways to improve the tariff and registration process and regulatory policies, rules and regulations; perform related duties such as maintaining records, responding to inquiries concerning unit activities, testifying at hearings and providing information to interested parties. Prepare reports and conduct reviews. Confer with company officials to effect compliance within prescribed deadlines. Performs related duties as required.

Requirements

• Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) and equivalent combination of the required experience and the substitutions below.
• Substitutions: A Bachelor's or higher degree may be substituted for the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Responsibilities

• Reviews complaints, reports, documents and other pertinent information received from the public, agency personnel, and industry officials concerning alleged violations of law, rules, regulations to determine appropriateness of the complaint, appropriate action to be taken and/r referral to an appropriate agency.
• Maintain liaison with other agency personnel in order to provide information concerning and encourage compliance with relevant laws, rules, and regulations and to respond to all inquiries in order to provide information concerning agency policies and procedures.
• Obtain evidence and establish facts concerning complaints and alleged noncompliance with laws, rules, regulations by interviewing individuals, conducting on-site inspections for compliance and validity of complaints, and to prepare evidence or documentation for appropriate action.
• Conducts investigations on such matters carriers operating without a proper tariff, carriers providing services or charging rates not reflected in their tariff, and carriers not comply with Department policies and/or recommend corrective action.
• Make recommendations concerning policies and procedures governing agency activities and on such matters as ways to improve the tariff and registration process and regulatory policies, rules and regulations; perform related duties such as maintaining records, responding to inquiries concerning unit activities, testifying at hearings and providing information to interested parties.
• Prepare reports and conduct reviews.
• Confer with company officials to effect compliance within prescribed deadlines.
• Performs related duties as required.

Benefits

• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.
• We take pride in providing a work experience that supports you, your loved ones, and your future.
• Want the specifics? Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time