REGULATORY SPECIALIST III - 64007258

State of FloridaTallahassee, FL
1dOnsite

About The Position

The employee in this position reports to and assists the Regulatory Supervisor. This position is a professional position in which the employee functions independently, and as a team member, to process, evaluate and determine eligibility for licensure applications.

Requirements

  • Ability to compile, organize and analyze data.
  • Ability to investigate, analyze, and resolve complaints.
  • Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and consumer protection.
  • Ability to provide consultative assistance to others.
  • Ability to plan, organize and coordinate work activities.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.
  • Experience with Microsoft Office (Word, Excel, Outlook).
  • High School Diploma or equivalent
  • Must be physically present in the office to effectively perform job duties and responsibilities.

Responsibilities

  • Serves as the main trainer/processor of military veteran/Criminal and Discipline History applications.
  • Evaluates applications for nursing licensure by endorsement to determine eligibility.
  • Approves requests for licensure or examination and notifies applicants.
  • Serves as the primary processor for the Livescan reports received daily; requires posting of reports and ensuring that established timeframes for review are met.
  • Serves as primary trainer for all Regulatory Specialist II processors.
  • Primarily responsible for downloading license verifications from the zzzzNurseverify email boxes.
  • Performs file merges when needed.
  • Corresponds with applicants to clarify concerns, obtain additional information or to explain relevant statutes or processing procedures as defined by Chapter 464, Part I & II, F.S., and applicable board rules.
  • Generates standard correspondence to applicants to notify them of deficiencies and application status.
  • Reviews Level I and Level II background check results to determine proper routing of application.
  • Routes file to RSII for review and/or preparation for board agenda.
  • Coordinates with staff to update database and reroute documentation to the appropriate location.
  • Utilizes computer database systems and multiple internet sites to research licensure history, review disciplinary actions and status of other state licenses.
  • Reviews and inputs qualifying information into licensure database.
  • Sorts and processes incoming mail.
  • Responds to written inquiries to include e-mail and faxed documents.
  • Responsible for ensuring the accuracy of licensure information in the database.
  • Reports any errors to include vendor errors.
  • Maintains an electronic filing system through the document repository.
  • Prepares documentation for imaging.
  • Meets or exceeds team production standards, participates in monthly team meetings, and participates in process improvement team meetings as required.
  • Performs other duties as assigned by managerial staff.

Benefits

  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions
  • Flexible Spending Accounts;
  • Tuition waivers;
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