REGULATORY CONSULTANT - 42000296

State of Florida • Tallahassee, FL

1d • $46,000 - $50,600

About The Position

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

DIVISION OF CONSUMER SERVICESBUREAU OF FAIR RIDES INSPECTION

STATE PERSONNEL SYSTEM OPPORTUNITY--ONLY CURRENT STATE PERSONNEL SYSTEMEMPLOYEES WILL BE CONSIDERED.

Requirements

• A bachelor’s degree from an accredited college or university and two (2) years of professional or nonprofessional experience in administrative work, regulatory work, consumer complaint program work, interviewing, business administration, customer or public relations or investigations.
• Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.
• An equivalent combination of education and experience which equals six (6) years can substitute for the above requirements.

Responsibilities

• Analyzes and scans incoming documents in the fair rides database as prescribed by law.
• Accurately inputs registration/permit information into database according to established procedures.
• Reviews documents to determine appropriate action, including: analysis of registration/permit applications to determine compliance with state laws and rules; review of affidavit of compliance and non-destructive testing documents; communication of deficiencies on documents to affiants/insurance adjusters; analyzing and processing complaints or other evidence to identify regulatory violations; referrals to other personnel, sections or agencies when necessary.
• Accurately facilitates public records requests according to established guidelines and assigns follow-up to appropriate staff.
• Documents and updates all amusement ride company points of contact for future correspondence regarding licensure and expirations. Assists office staff with correspondence to amusement ride industry.
• Reviews and processes all documents received from businesses as well as inspection staff in a timely fashion. Notifies staff of deficiencies with documentation to ensure corrective action can be taken immediately. Updates and processes all inspection documentation timely to ensure accurate documentation is accessible for field inspection staff.
• Works with businesses and consumers to informally mediate disputes within program area by letter, email, fax and phone. Updates database with all documents and communications pursuant to established guidelines.
• Serves as first point of contact for all telephone inquiries and requests from businesses, other government agencies and consumers. Documents details of conversations and refers to appropriate personnel as necessary. Provides information to consumers and businesses on their rights and responsibilities, and provides information to facilitate the permitting process for the bureau.
• Works directly with inspection staff providing assistance with all documentation pertaining to licensure/permitting of amusement rides.
• Assists management in conducting necessary research and/or providing regulatory statistics, as requested. May also assist management by monitoring and reviewing processes to detect areas that may need improvement.
• Refers violations for potential administrative action to supervisory staff based upon the analyses of properly documented records.
• Assists the Administrative Assistant III with scheduling of inspection requests for over 9,000 inspections annually.
• This position is required to assist co-workers and other sections within the division and perform related work and other tasks as requested by division management. Employee may be asked to perform special duties in relation to the Departments Emergency Response Obligations.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com;)
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees