Regulatory Compliance Manager
About The Position
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. About your role: The Compliance Manager is responsible for managing compliance risk and executing the regulatory compliance goals for a prepaid debit portfolio. This role will plan and execute monitoring and testing activities, conduct compliance risk assessments, assess new state and federal regulations for applicability and impact, and act as a trusted subject matter expert to the business.
Requirements
- 3 years+ of compliance experience in a fintech or financial institution.
- Knowledge of consumer protection regulations.
- Experience in compliance monitoring and testing, risk assessments, regulatory change management, training and issue management.
- Excellent analytical, communication and teamwork skills and demonstrated ability to collaborate effectively across multiple teams.
- Experience using approved desktop AI tools.
- Advanced proficiency Microsoft Excel and PowerPoint
- Bachelor's Degree
Nice To Haves
- Certified Regulatory Compliance Manager certification (CRCM) or legal experience
- Prior legal experience or paralegal experience supporting regulatory matters.
- Experience supporting payroll card or prepaid product regulatory filings and state-level registrations.
- Experience working with enterprise GRC implementations and control remediation projects.
- Demonstrated stakeholder management with product, operations, and legal/compliance partners.
Responsibilities
- Ensure compliance with consumer protection regulations including EFTA/Regulation E, GLBA/Regulation P, E-Sign, TCPA, Identity Theft Red Flags, and state payroll card laws.
- Execute compliance monitoring and testing programs.
- Oversee consumer complaint handling and resolution processes.
- Support senior management in developing and implementing compliance policies and frameworks
- Track regulatory changes and work with business stakeholders to understand potential impact on products, services and procedures.
- Provide compliance guidance and training to internal stakeholders.
- Work within a team and across functional areas to drive optimal compliance outcomes.
- Provide guidance and training to internal teams on compliance obligations and best practices.
Benefits
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
