The Regulatory Change Management Auditor is responsible for evaluating and ensuring the organization’s adherence to evolving regulatory requirements that impact mortgage loan servicing, including investor, insurer and guarantor requirements. This role involves auditing the processes of external servicing vendors to ensure that regulatory changes are identified, assessed, implemented, and validated. The auditor will work closely with compliance, legal, risk, and operational teams to ensure effective regulatory change governance. Review documentation and evidence supporting compliance with new or amended regulations that impact loan servicing. Ability to assess servicing vendors compliance with applicable federal and state servicing statutes (RESPA, ECOA, TCPA, FDCPA, etc.), and servicing regulatory requirements circulated by agencies including FNMA, FHLMC, FHA, VA, USDA, and the CFPB. Perform impact analysis on every Federal and state regulatory change, as well as changes to guidelines and requirements from FNMA, FHLMC, FHA, VA, and USDA. Identify control gaps and recommend enhancements to mitigate compliance risks. Collaborate with Legal, Compliance, Risk, Business Units and servicing vendors to understand servicing-related regulatory impacts. Identify discrepancies and opportunities for process improvement through analysis of audit findings, management reports, and discussions with servicers. Alert appropriate management levels and internal departments to problems identified during routine reviews. Follow through on all actionable items to ensure full and timely resolution is completed by the responsible parties. Prepare detailed audit reports outlining findings, risks, and corrective actions. Ensure all tasks are completed updated timely within the Enterprise GRC system. Monitor and validate the implementation of agreed-upon remediation plans as required. Stay current on regulatory developments relevant to the organization’s servicing operations. Provide insights on emerging regulatory risks and trends. Create effective quality control and auditing policies and procedures as needed.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Bachelor's degree
Number of Employees
251-500 employees