Regulatory Case Manager (Utility)

American Electric Power•Tulsa, OK

7d•Onsite

About The Position

The Regulatory Project Manager plays a central role in managing state-regulated utility filings with public utility commissions. Working in a collaborative team environment, this position leads the coordination of filing strategies that support cost recovery and earnings realization for AEP’s operating companies. This role is highly project-driven, functioning much like a project manager for regulatory filings. It requires strong organizational and time management skills to guide cross-functional teams through complex regulatory processes. Key responsibilities include managing filing schedules, coordinating witness testimony, overseeing discovery responses, and ensuring compliance with state filing requirements. The Case Manager serves as a hub of activity, keeping teams aligned, timelines on track, and deliverables moving forward under tight deadlines. Success in this role depends on clear communication, attention to detail, and the ability to manage multiple priorities across diverse stakeholders. Experience in project management, especially in fast-paced or regulated environments, is a strong asset. Regulatory Services is a high-visibility area of the business, offering exposure to strategic initiatives and opportunities for professional growth. As a Case Manager, you’ll help shape filings that reflect AEP’s Core Principle of Regulatory Integrity — supporting balanced regulatory outcomes and reinforcing our position as a trusted industry leader.

Requirements

Strong project management skills, including planning, coordination, and execution of complex, deadline-driven workstreams.
Excellent communication and collaboration skills across diverse teams and leadership levels.
High attention to detail and ability to manage multiple priorities effectively.
Proficiency in Microsoft Excel and other spreadsheet tools for data analysis and tracking.
Familiarity with regulatory processes and terminology in utility or other regulated industries.
Ability to adapt quickly, solve problems, and drive results in a fast-paced environment.
Working knowledge of utility regulatory processes, including commission procedures, discovery, and testimony development.
Ability to read and interpret state legislative and administrative code as it applies to filing requirements.
Understanding of cost recovery and ratemaking principles.
Awareness of industry trends, peer utility filings, and evolving regulatory policies.
Comfortable working across departments and with varying levels of leadership, including legal, finance, operations, and executive teams.
Experience mentoring or supporting junior staff in a collaborative, team-oriented environment.
Ability to build and maintain strong working relationships across a large organization.
Bachelor' degree from an accredited college or university in Accounting, Business, Economics, Engineering or Finance.
Minimum of 6 years of experience with emphasis on one or more of the following - utility accounting and applications, rates, tariff development and application, commercial operations, management, and/or other pertinent experience. Electric utility experience is preferred. (Salary Level 9)
Minimum of 8 years of experience with emphasis on one or more of the following - utility accounting and applications, rates, tariff development and application, commercial operations, management, and/or other pertinent experience. Previous leadership experience is preferred. Electric utility experience is preferred. (Salary Level 10)

Nice To Haves

Knowledge of electric distribution, transmission and generation preferred.
Project Management certification (e.g., PMP, CAPM) or formal training.
Experience working in a regulated industry such as utilities, energy, telecommunications, or healthcare

Responsibilities

Lead and project-manage cross-functional teams to deliver major regulatory filings with state commissions, supporting AEP’s strategic goals and investments.
Align filing proposals with operating company and corporate strategies.
Coordinate diverse teams to meet deadlines, often while managing multiple filings at once.
Build and leverage internal networks to gather insights and shape regulatory strategies.
Act as a key liaison between operating company leadership and AEP Service Corp.
Mentor and support junior Case Management staff on projects and development opportunities.
Oversee the end-to-end case filing process to ensure accuracy, completeness, and timely execution.
Coordinate the review of direct and rebuttal testimony across multiple witnesses.
Ensure filing schedules meet all state regulatory requirements.
Facilitate the discovery process among witnesses, support staff, and legal counsel.
Lead team meetings and calls to drive progress and accountability.
Develop and recommend regulatory strategies to navigate challenges and strengthen case outcomes.
Evaluate alternative cost recovery approaches.
Shape testimony strategies in response to intervenor positions.
Monitor and incorporate state commission decisions, policies, and peer utility filings.
Stay informed on industry trends, regulatory policies, and legislative developments that impact AEP’s operations.
Maintain working knowledge of Standard Filing Requirements and state administrative codes.
Track relevant legislation and regulatory changes across jurisdictions.