Regulatory Analyst Senior (P&C Go-To-Market)

USAA • Chesapeake, VA

5d • Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Regulatory Analyst Senior to support the P&C Go-To-Market team. You will be responsible for overseeing and managing the end-to-end process of issue identification, analysis, resolution, and closure, ensuring compliance with all relevant regulations and internal policies. This role requires meticulous documentation, effective communication, and the ability to collaborate with various business partners to mitigate risks and drive continuous improvement. This role provides regulatory support and guidance in one or more of the following areas: regulatory complaints; licensing; Board, Committee and Member Meeting preparation; legal and regulatory filings; review of laws and regulations for business impact; identification of outstanding compliance issues; or support for compliance analysis and assessments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

Requirements

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of experience providing support on regulatory or compliance matters within a financial services or insurance industry.
• 2 years of experience independently and accurately responding to regulatory inquiries.
• Significant experience in the regulated financial services and/or insurance industry and demonstrated working knowledge of current applicable regulations and regulatory issues.
• Knowledge of compliance laws and regulatory expectations.
• Advanced knowledge and application of risk management frameworks.
• Experience prioritizing and influencing in a highly complex environment while maintaining attention to detail.

Nice To Haves

• Experience translating regulatory requirements to P&C business processes.
• Working knowledgeable of P&C Contracts, Forms and Endorsements.
• Strong knowledge of the P&C business, its products, and a thorough understanding of internal operational processes and controls.
• Demonstrated ability to maintain a high awareness of regulatory and business risks and issues.
• Demonstrated experience in presenting analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, and influences business strategy.
• Master’s Degree and/or CPCU Designation.
• Demonstrated critical thinking and problem-solving skills, using sound judgment.
• US military experience through military service or a military spouse/domestic partner.

Responsibilities

• Reviews and researches highly complex regulatory requests, such as complaints, company appointments, and/or general changes to laws and regulations.
• Actively liaises with regulator based on issue/coordination of multiple stakeholders to determine business objective, regulatory requests, analyzing and accountable for investigating all allegations and/or accuracy of corporate data.
• Coordinates with appropriate business units and counsel for responses.
• Develops written responses and gathers supporting documents to complete and submit regulatory requests.
• Forwards final regulatory responses to the regulators, appropriate business units, and/or the complainant as required.
• May be required to serves as subject matter expert for all DOI requests and/or complaints.
• Assists in distribution of work assignments to ensure timely deliverables are achieved.
• Serves as a financial services regulatory subject matter expert to peers and team members and serves as a resource to team members on escalated issues.
• Ensures business partners follow written risk and compliance policies and procedures for business activities.
• Provides recommendations and feedback to business units regarding appropriate action to support the regulatory request.
• In coordination with Compliance or Legal partners, effectively challenges the business to ensure internal processes are consistent with regulatory requirements and issues or gaps are appropriately addressed and mitigated.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
• These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level