Registry Patient Access Representative

Emory Healthcare•Decatur, GA

About The Position

Be inspired. Be valued. Belong. At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, leadership programs And more Description RESPONSIBILITIES: Obtains demographic and insurance information for preregistration/registration on all patients. Communicates hospital's financial policies to all patients. Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology. Communicates with Physician Offices, Staff, and other departments. Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters. Other responsibilities include performing verification of benefits, order entry, and pre-certification for Hospital Services. Mains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access.

Requirements

High school diploma or equivalent.
Must have at least 2 years healthcare related or customer service experience.
Typing skills with a minimum of 35 wpm and good communication skills.

Nice To Haves

Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.
Associate's, Bachelor's or Master's degree may be accepted in lieu of certification requirements or experience.

Responsibilities

Obtains demographic and insurance information for preregistration/registration on all patients.
Communicates hospital's financial policies to all patients.
Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling.
Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology. Communicates with Physician Offices, Staff, and other departments.
Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters.
Other responsibilities include performing verification of benefits, order entry, and pre-certification for Hospital Services.
Maintains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access.