Registration Staff (part-time, $15.00/hour)
About The Position
The Registration Staff is responsible for front desk operations, greeting our guests, answering and transferring phone calls, light office duties and processing program registrations for patrons. The Registration Staff assists all walk-in registrations and answers questions general to park district information. Assists customers with all inquiries such as: program availability, program fees, refund policy, class cancellations/changes, membership fees, special events, and more. This individual is responsible for providing outstanding customer service to all patrons of the Administration Building and on all incoming and outgoing calls.
Requirements
- Reliable
- Friendly, outgoing personality
- Ability to answer busy phones in a professional and courteous manner
- Must be able to use a computer to navigate various website applications
Nice To Haves
- Prior office/customer service experience
Responsibilities
- Front desk operations
- Greeting guests
- Answering and transferring phone calls
- Light office duties
- Processing program registrations for patrons
- Assisting walk-in registrations
- Answering questions general to park district information
- Assisting customers with all inquiries such as: program availability, program fees, refund policy, class cancellations/changes, membership fees, special events, and more
- Providing outstanding customer service to all patrons of the Administration Building and on all incoming and outgoing calls
Benefits
- Free fitness center membership!
- Free admission to indoor and outdoor pools!
- One free program registration per season for self or family!
- 10% discount on other program registrations
- Free paddle boat rental at Volkening Lake!
- Free open gym admission!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
