Specialist-Registration I- Riley Outpatient

Indiana University Health • Indianapolis, IN

9d • Onsite

About The Position

The Registration Specialist facilitates efficient patient flow from point of entry through completion of services in a timely, accurate, and professional manner. This role is responsible for obtaining and verifying patient demographic, insurance, and financial information to ensure accurate records, optimal reimbursement, and positive clinical outcomes. The position also supports scheduling, patient communication, and front‑line customer service operations.

Requirements

• High School Diploma or GED required
• Prior experience in a healthcare setting preferred
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Ability to learn and retain medical coding concepts (ICD‑10 and CPT preferred)
• Ability to interpret insurance information and benefit coverage
• Working knowledge of clinical practices and medical terminology preferred
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks in a fast‑paced healthcare environment
• Medical office or patient access experience strongly preferred

Responsibilities

• Check in and check out patients and families, ensuring a positive and professional experience
• Collect and verify patient demographics and insurance information
• Schedule appointments, including MRI scheduling, in a timely and accurate manner
• Answer incoming calls and direct patients and visitors appropriately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees