Registration Specialist

JCCC•Overland Park, KS

1d•$16 - $21

About The Position

Johnson County Community College (JCCC) inspires learning to transform lives and strengthen communities. The Registration Specialist supports this mission by providing customer-focused registration and student support services for Workforce Development and Continuing Education programs. This role serves as the primary point of contact for registration inquiries, assists students with enrollment-related processes, and maintains accurate and secure student records in compliance with JCCC policies.

Requirements

Requires a High School Diploma and 3+ years of related experience.

Responsibilities

Advise students and provide customer service for Workforce Development and Continuing Education: Serve as the primary point of contact for registration-related inquiries.
Support students with course registration, withdrawals, transfers, and canceled courses.
Manage and respond to emails and live chat questions.
Maintain detailed knowledge of courses, certificates, funding sources, discounts, and promotions.
Ensure JCCC policies are followed for student registration and records management.
Enter and maintain accurate student and registration data.
Run daily reports to verify accuracy and completeness of student records.
Ensure student information is secure and handled appropriately.
Process student payments accurately.
Enter and reconcile revenue to ensure daily financial balance.
Support financial compliance related to registration transactions.
Perform ongoing process improvement and recommend workflow efficiencies.
Learn and utilize features of newly upgraded registration software.
Assist in adapting procedures to system updates and institutional changes.
Other duties as assigned.
Other duties as assigned.

Benefits

Health insurance with some employer paid options.
Life insurance & AD&D (employer provided)
Retirement plans (403(b), 457(b), and KPERS)
Employer paid 8% contribution into a 403(b) no match required
Paid time off (vacation, sick, personal, and floating holidays)
14 days of paid holidays
Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
Tuition reimbursement / assistance for non‑JCCC courses for employee
Free access to the Gym on campus for all employees and dependents
Discount to the Hiersteiner Child Development Center
And many more!