Registration Specialist (Part-Time)
About The Position
OCR has been the premier provider of orthopedic care in Colorado, Wyoming, and Nebraska for 55 years! As we continue to grow, we are looking for individuals who share our values and are looking to contribute to our mission and vision. Are you passionate about patient care, team work, and inspiring others? If so, join the specialists in the medicine of motion today! The Registration Specialist performs routine clerical duties associated with registering patients, gathering all necessary insurance and demographic information and obtains appropriate referrals or authorization for patient visits. This position works closely with the Business Office and Front Desk Team Lead to ensure that customer service is first priority at check-in and that all daily tasks are completed in a timely and accurate manner. They must maintain current and up-to-date reference materials on insurance plans as provided. This position is part-time
Requirements
- High School Diploma or equivalent is required.
- Minimum 1 year experience in customer-facing service position. Medical office reception experience a plus.
- Working knowledge of Microsoft Office Suite or related software, scheduling and medical records software, and similar computer applications. Ability to quickly learn multi-line phone system.
- Core competencies in customer service, interpersonal skills, communication, teamwork, attendance/punctuality and confidentiality.
Nice To Haves
- Medical office reception experience a plus.
Responsibilities
- Greets and checks in visitors and/or vendors to the clinic according to established protocol and directs them to appropriate clinic locations. Ensures clinic is open on time according to the established checklist and adequately staffed for daily volume.
- Strives for excellent customer service by ensuring that patients and/or visitors to OCR are treated in a professional, courteous manner at all times. Monitors the lobby to ensure that patients are being accommodated. Keeps patients apprised of estimated waiting times. Offers assistance if patients or visitors encounter difficulties.
- Maintains up-to-date reference materials on insurance plans as provided by the manager.
- Researches insurance information provided by patient in order to clearly identify participation with OCR and referral requirements.
Benefits
- Paid Holidays & Paid Time Off
- Company-sponsored events
- Annual merit increases
- Benefit eligibility is dependent on employment status, and a waiting period may apply
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
